Why do you charge an annual fee?

The annual fee cover support and maintenance, which means that you can stay up-to-date and get support if any technical problems arise for a predictable cost. 

We invest a lot of time and money in research and development in order to provide you with a product compatible with the latest developments within both botany and technology.

The annual fee covers

• Software updates – We recommend that you make sure to work in the latest version.
• Support – In addition to close email support you also get 3 video walk-through per year.
• Coffee Chats – Virtual meetings with your peers to discuss IrisBG and plant records
• Feature requests – We accept feature requests and often implement them in upcoming versions. 

In addition you have access to the IrisBG forum and our Knowledge Library.

🌱 Read our Support and Maintenance agreement.